I don't beleive what some of you are writing. You must work for the big phone companies and can't switch. I have been with Vonage for over 3 years. I have saved a ton of money, and had virtually little problems. The savings out weighed the problems over and over again. All big phone companies would love to have the Vonage piece of the pie and get deeper into our wallets. My phone bill before I left Sprint was $80 a month before long distance charges, then .25 cents a minute, which ran into the hundred dollar range monthly. We had to limit who we called each month and for how long we talked, remember the egg timers? It is very nice to now call my family across the country any time and talk as long as I want. The only problems I have had with Vonage were from my ISP provider, Cox cable, HMMM, they have VoIP now also, but for much higher programs. Old lines that were never up graded to handle the increasing load and speed of the internet. I have to reboot my cable modem from time to time, and this got my phone back online, I could also brouse the internet again. GO VONAGE!Posted by: Gary, 02:31:30 on 2008-03-01Never had problem with Vonage while on the internet and on the phone in the same time.Need only have a good laptop or pc and set up wrightPosted by: joel, 07:46:18 on 2008-02-11the problem with vonage is that you can't use your internet everytime you make a call , if you do, you gonna hear the other with a lot of interference. test it yourself. I fixed this problem with ACN Posted by: Joey, 15:20:45 on 2007-11-05Gang, I just started using Vonage in Feb., and must admit, Sales was AWESOME except for one small detail..... The sales rep told me my number was transferable even though their web site indicated otherwise. So after I got the equipment installed, and a phone hooked up to it, I called and asked to have the number transferred. They told me it would not be transferrable for a couple of months. :( And yes, their support is sketchy. 3 TIMES in one night, working with their LVL 2 tech support trying to get a polycom IP phone to work, they would simply hang up on me when they ran out of answers. :( And yes, I am stuck with them or I pay a rediculous amount of money for early term. :(Posted by: The VoIP Rogue, 03:49:50 on 2007-10-20I had a friend with vonage, he just got out of there and went to mylowphone. I visited their site and it looks pretty cool, might go there!Posted by: Joe Jackson, 19:03:58 on 2007-10-12QUOTE FROM Arnold: "I can't believe some people can write so much garbage! Make no mistake: Verizon is after the ENTIRE VoIP industry. Take Vonage donw first, the rest will follow. And this is all bad for consumers. I've been using Vonage for almost 3 years, daily, without a problem. Result: thousands of dollars in savings. I'm sure Verizon (my former phone company) is thrilled with my savings..." How dare you!Posted by: Brian, 17:58:38 on 2007-09-24Call 35 Countries for $24.95/month ($30 after taxes and fees)with Broadvoice!!!I've had VOIP now for 4 and 1/2 years. I wouldn't ever go back to Verizon, Ever... I've tried Vonage, 8 x 8, and finally Broadvoice. They are all awesome, but Broadvoice is by far the best one. I only pay $24.95 a month ($30/Month after fees and taxes). Broadvoice is the best, because you can call 35 Countries. They say unlimitted, but in reality you can only call about 3000 minutes international before they get upset and charge you 3.9 cents per minute over 3000 international minutes. My wife would use between 3000-4000 minutes a month calls in the US, and never had a problem. Really, the only time Broadvoice had a problem was when I called Brazil 3,900 minutes in one month. I guess they felt a little taken advantage of. With Verizon... That would've cost me at least $800.00. I guess $30 towards Broadvoice isn't so bad. www.broadvoice.comPosted by: John, 01:58:38 on 2007-09-14I recently became a vonage user about 2 1/2 months ago. I have nothing bad to say about service. It works perfectly every single day. My wife calls London from Los Angeles every other day and it costs basically nothing (unlimited plan). We call all over the central U.S. and have had no problems nor hidden costs. Posted by: Kimo, 17:36:20 on 2007-09-01I had Vonage..and it was like dealing with the mob. First I bought the equipment...the service NEVER worked..I couldn't hear people or they could't hear them...miserable...in some slight of hand when I tried to cancell after 1 week they came up with some obscure notation that you have signed up for a year..and it will cost you $300.00 to discontinue. I had it for a miserable year...and notified them via email I had now been with them an entire year and had gotten REAL phone service...they said NO..you have to call a certain number...after waiting a whole hour, they did not answer...I threatened the law via email and they aknowledged my cancellation..however...every month now for the past 2 months they withdraw money from my account and I have to call the one hour number to get my money back. THese people are unbelievable and I cannot believe they are allowed to do business here. I say stay away from them...they are unbelievble crooks. Anymore so many companies are involved in some really sleezy business practices...it's a full time job trying to keep from being ripped off. Posted by: mary l sloan, 14:32:02 on 2007-08-20I can't believe some people can write so much garbage! Make no mistake: Verizon is after the ENTIRE VoIP industry. Take Vonage donw first, the rest will follow. And this is all bad for consumers. I've been using Vonage for almost 3 years, daily, without a problem. Result: thousands of dollars in savings. I'm sure Verizon (my former phone company) is thrilled with my savings...Posted by: Arnold, 18:38:42 on 2007-07-30Vonage customer service is a joke. They so not speek english and put you on eternal hold if they can not answer your questions. They will not give information as to speak to on a 'higher level'. They are the worst company to deal with ever!!Posted by: Marilyn, 17:18:38 on 2007-07-21So, the 200 dlls I paid in cancellation fees didn't help Vonage?...and so the other millions people will pay? that's too bad.Posted by: Hugo, 16:53:58 on 2007-07-14By the way, when you call Vonage ask them about thier hitched cancellation policy. Even if you have problems with the service they are very unforgiving! Garbage companies like this deserve to go under. BYE BYE Vonage! LOLPosted by: Brian, 08:29:25 on 2007-07-14Vonage is complete garbage. If you ever plan on using the internet and the phone at the same time forget it with Vonage. The calls continuously drop, especially when it matters the most. If this is a business that requires both internet and phone I highly disregard Vonage. Cutomer service at Vonage is a nightmare! If you need proof call the 800 number and request customer service for exsisting customers. After that call back and request new service and you tell me what you see as the major difference (they only care about money, not service), where Vonage has thier highest priority. That is all. I challenge anyone that disagrees with this to provide proof as I have.Posted by: Brian, 08:23:36 on 2007-07-14Vonage is great and god knows who this A.C.N rubbish is about but Vonage have done well to become a large market share company and does not deserve to be put under such scrutiny like they have been. THere are loads of voip providers out there, this is totally bang out of order.. typical of the USA.Posted by: James Morris, 11:19:40 on 2007-06-22i have had vonage for a few years now and not once ever had a problem with it. i enjoy the service and support them, i hope vonage gets through this and their service is around for a long time.Posted by: paul, 03:45:13 on 2007-05-14Subscribers beware! All I know is that, I signed up for Vonage service and everything was great until 3 weeks later when the service stopped working. I called in to customer service and tech support and they did some troubleshooting with me until they decided that it would not be fixable. They told me to "BORRROW a friends laptop..." I never was able to find anyone to borrow one from to continue the troubleshooting with them. I finally just gave up on their service. They made some promise that they failed to keep. Needless to say I did not realize that you agree to a year contract with them when you sign up. :O YIKES! Also you give them free reign to charge your CREDIT CARD! :O YIKES! I tried to alert them of the problem with their customer service and they told me that I owed roughly $100 for cancelling my service. I asked them if they felt it was right to be charging for service they were not providing and they stated that I did not follow through with their recomendations. It is a little disheartening to know that our government allows businesses to treat consumers like this. To charge for services and not provide them should be illegal. daneKPosted by: Daniel, 06:12:42 on 2007-05-11My above response stance, and my confusion that Frank would say "hello A.C.N." has developed. what the hell is a.c.n? Posted by: hammer, 17:24:34 on 2007-04-20Vonage is toast and the world will be a much better placePosted by: Hammer, 17:22:37 on 2007-04-20So Long Vonage, Not so soon, with 500 mil in cash, going to make a deal... Posted by: skier, 18:16:18 on 2007-04-18So LOng Vonage!!!!! Hello A.C.N!!!!!Posted by: FRANK, 00:48:48 on 2007-04-17All fields are required. Your E-mail will not be published.
Thursday, March 17, 2011
Is Vonage Toast?
I don't beleive what some of you are writing. You must work for the big phone companies and can't switch. I have been with Vonage for over 3 years. I have saved a ton of money, and had virtually little problems. The savings out weighed the problems over and over again. All big phone companies would love to have the Vonage piece of the pie and get deeper into our wallets. My phone bill before I left Sprint was $80 a month before long distance charges, then .25 cents a minute, which ran into the hundred dollar range monthly. We had to limit who we called each month and for how long we talked, remember the egg timers? It is very nice to now call my family across the country any time and talk as long as I want. The only problems I have had with Vonage were from my ISP provider, Cox cable, HMMM, they have VoIP now also, but for much higher programs. Old lines that were never up graded to handle the increasing load and speed of the internet. I have to reboot my cable modem from time to time, and this got my phone back online, I could also brouse the internet again. GO VONAGE!Posted by: Gary, 02:31:30 on 2008-03-01Never had problem with Vonage while on the internet and on the phone in the same time.Need only have a good laptop or pc and set up wrightPosted by: joel, 07:46:18 on 2008-02-11the problem with vonage is that you can't use your internet everytime you make a call , if you do, you gonna hear the other with a lot of interference. test it yourself. I fixed this problem with ACN Posted by: Joey, 15:20:45 on 2007-11-05Gang, I just started using Vonage in Feb., and must admit, Sales was AWESOME except for one small detail..... The sales rep told me my number was transferable even though their web site indicated otherwise. So after I got the equipment installed, and a phone hooked up to it, I called and asked to have the number transferred. They told me it would not be transferrable for a couple of months. :( And yes, their support is sketchy. 3 TIMES in one night, working with their LVL 2 tech support trying to get a polycom IP phone to work, they would simply hang up on me when they ran out of answers. :( And yes, I am stuck with them or I pay a rediculous amount of money for early term. :(Posted by: The VoIP Rogue, 03:49:50 on 2007-10-20I had a friend with vonage, he just got out of there and went to mylowphone. I visited their site and it looks pretty cool, might go there!Posted by: Joe Jackson, 19:03:58 on 2007-10-12QUOTE FROM Arnold: "I can't believe some people can write so much garbage! Make no mistake: Verizon is after the ENTIRE VoIP industry. Take Vonage donw first, the rest will follow. And this is all bad for consumers. I've been using Vonage for almost 3 years, daily, without a problem. Result: thousands of dollars in savings. I'm sure Verizon (my former phone company) is thrilled with my savings..." How dare you!Posted by: Brian, 17:58:38 on 2007-09-24Call 35 Countries for $24.95/month ($30 after taxes and fees)with Broadvoice!!!I've had VOIP now for 4 and 1/2 years. I wouldn't ever go back to Verizon, Ever... I've tried Vonage, 8 x 8, and finally Broadvoice. They are all awesome, but Broadvoice is by far the best one. I only pay $24.95 a month ($30/Month after fees and taxes). Broadvoice is the best, because you can call 35 Countries. They say unlimitted, but in reality you can only call about 3000 minutes international before they get upset and charge you 3.9 cents per minute over 3000 international minutes. My wife would use between 3000-4000 minutes a month calls in the US, and never had a problem. Really, the only time Broadvoice had a problem was when I called Brazil 3,900 minutes in one month. I guess they felt a little taken advantage of. With Verizon... That would've cost me at least $800.00. I guess $30 towards Broadvoice isn't so bad. www.broadvoice.comPosted by: John, 01:58:38 on 2007-09-14I recently became a vonage user about 2 1/2 months ago. I have nothing bad to say about service. It works perfectly every single day. My wife calls London from Los Angeles every other day and it costs basically nothing (unlimited plan). We call all over the central U.S. and have had no problems nor hidden costs. Posted by: Kimo, 17:36:20 on 2007-09-01I had Vonage..and it was like dealing with the mob. First I bought the equipment...the service NEVER worked..I couldn't hear people or they could't hear them...miserable...in some slight of hand when I tried to cancell after 1 week they came up with some obscure notation that you have signed up for a year..and it will cost you $300.00 to discontinue. I had it for a miserable year...and notified them via email I had now been with them an entire year and had gotten REAL phone service...they said NO..you have to call a certain number...after waiting a whole hour, they did not answer...I threatened the law via email and they aknowledged my cancellation..however...every month now for the past 2 months they withdraw money from my account and I have to call the one hour number to get my money back. THese people are unbelievable and I cannot believe they are allowed to do business here. I say stay away from them...they are unbelievble crooks. Anymore so many companies are involved in some really sleezy business practices...it's a full time job trying to keep from being ripped off. Posted by: mary l sloan, 14:32:02 on 2007-08-20I can't believe some people can write so much garbage! Make no mistake: Verizon is after the ENTIRE VoIP industry. Take Vonage donw first, the rest will follow. And this is all bad for consumers. I've been using Vonage for almost 3 years, daily, without a problem. Result: thousands of dollars in savings. I'm sure Verizon (my former phone company) is thrilled with my savings...Posted by: Arnold, 18:38:42 on 2007-07-30Vonage customer service is a joke. They so not speek english and put you on eternal hold if they can not answer your questions. They will not give information as to speak to on a 'higher level'. They are the worst company to deal with ever!!Posted by: Marilyn, 17:18:38 on 2007-07-21So, the 200 dlls I paid in cancellation fees didn't help Vonage?...and so the other millions people will pay? that's too bad.Posted by: Hugo, 16:53:58 on 2007-07-14By the way, when you call Vonage ask them about thier hitched cancellation policy. Even if you have problems with the service they are very unforgiving! Garbage companies like this deserve to go under. BYE BYE Vonage! LOLPosted by: Brian, 08:29:25 on 2007-07-14Vonage is complete garbage. If you ever plan on using the internet and the phone at the same time forget it with Vonage. The calls continuously drop, especially when it matters the most. If this is a business that requires both internet and phone I highly disregard Vonage. Cutomer service at Vonage is a nightmare! If you need proof call the 800 number and request customer service for exsisting customers. After that call back and request new service and you tell me what you see as the major difference (they only care about money, not service), where Vonage has thier highest priority. That is all. I challenge anyone that disagrees with this to provide proof as I have.Posted by: Brian, 08:23:36 on 2007-07-14Vonage is great and god knows who this A.C.N rubbish is about but Vonage have done well to become a large market share company and does not deserve to be put under such scrutiny like they have been. THere are loads of voip providers out there, this is totally bang out of order.. typical of the USA.Posted by: James Morris, 11:19:40 on 2007-06-22i have had vonage for a few years now and not once ever had a problem with it. i enjoy the service and support them, i hope vonage gets through this and their service is around for a long time.Posted by: paul, 03:45:13 on 2007-05-14Subscribers beware! All I know is that, I signed up for Vonage service and everything was great until 3 weeks later when the service stopped working. I called in to customer service and tech support and they did some troubleshooting with me until they decided that it would not be fixable. They told me to "BORRROW a friends laptop..." I never was able to find anyone to borrow one from to continue the troubleshooting with them. I finally just gave up on their service. They made some promise that they failed to keep. Needless to say I did not realize that you agree to a year contract with them when you sign up. :O YIKES! Also you give them free reign to charge your CREDIT CARD! :O YIKES! I tried to alert them of the problem with their customer service and they told me that I owed roughly $100 for cancelling my service. I asked them if they felt it was right to be charging for service they were not providing and they stated that I did not follow through with their recomendations. It is a little disheartening to know that our government allows businesses to treat consumers like this. To charge for services and not provide them should be illegal. daneKPosted by: Daniel, 06:12:42 on 2007-05-11My above response stance, and my confusion that Frank would say "hello A.C.N." has developed. what the hell is a.c.n? Posted by: hammer, 17:24:34 on 2007-04-20Vonage is toast and the world will be a much better placePosted by: Hammer, 17:22:37 on 2007-04-20So Long Vonage, Not so soon, with 500 mil in cash, going to make a deal... Posted by: skier, 18:16:18 on 2007-04-18So LOng Vonage!!!!! Hello A.C.N!!!!!Posted by: FRANK, 00:48:48 on 2007-04-17All fields are required. Your E-mail will not be published.
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