Tuesday, July 26, 2011

Yahoo Tries Its Hand At Mobile App Search

If apps replace the mobile web, and along with it, traditional search, then the search engines need to figure out how to adapt. Yahoo is taking a tiny step towards embracing mobile apps with a few new products for searching apps. It is launching both iPhone and Android apps for app discovery, as well as desktop app search experience.

The iPhone app is called Yahoo! AppSpot, and I’ve been trying it out a little. AppSpot is about app discovery, much like Chomp, Appsfire, or Disrupt startup Do@. It scans your apps so that it won;t show you apps you already have in results, and also takes into account what you own to show related apps. AppSpot gives you daily recommendations in various categories (music, games, news, social networking, travel, utilities) with the now-familiar slot-machine rolling UI. It also lets you search for apps by keyword, and returns results based on title, description, popularity, and other factors.

The results aren’t horrible, but they aren’t spectacular either, from what I can tell. A search for “music” brings up Pandora Radio as the top pick (duh), followed by Shazam, Last.fm, Yahoo Music, and NPR Music. Well, at least it got the first one right.

A search for “photo” apps beings up Shuuterfly for iPhone as the top result for me, followed by PhotoFunia, PhotoSync, and Photo Frames LITE. Wrong. To be fair, I have most of the usual suspect photo apps already on my iPhone (Instagram, PicPlz, Path, Color), but still there are so many like Hipstagram or With that I don’t have and didn’t even show up. Quite frankly, I’d be better off using Alexia’s flow chart. (Although, PhotoSync does sound worthwhile, until iCloud turns its wireless syncing into a feature of iPhoto).

At least AppSpot is an improvement over the native app search in iTunes. It’s faster, and there are more ways to search. It doesn’t just give you the top 100 apps in each category when you are looking for recommendations. Given that the App Store now has more than 425,000 apps, that’s a good thing.

I haven’tested out the Android app, but I suspect it works pretty much the same, except for Android apps. There are 200,000 of those. The Website delivers results along with a QR code that can be scanned by the apps so that you can basically transfer a search result over. Although if you have to open up your app to scan the 2-D barcode from your screen, you might as well just search on your phone.

Yahoo is making a play here for the app discovery market, but the app discovery startups out there need not shake in their boots just yet.


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Bitly Makes Its Bitly Pro Features Free To All Users

Link shortening service bitly has just made its Bitly Pro features available to all its users, free of charge. In beta since 2009, Bitly Pro served over 10K shortened domains, including P.Diddy’s diddy.it (just go there, you won’t be sorry) and the Dalai Lama’s Dalaila.ma.

Users who want to try out bitly Pro (which is now just bitly) can head over to bitly, log in with an existing or new account and set up their custom short domain and domain tracking features by redirecting their domain’s DNS to Bitly’s severs.

So now you too can experience His Holiness’ URL shortening and domain analytics service of choice, without having to plunk down the cash or wait. Beat that http://T.co/.


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Monday, July 25, 2011

Lawmakers Get Involved In “Locationgate,” Propose Data Privacy Law

The “Locationgate” scandal that saw so much coverage back in April hasn’t been in the news much lately, but that hasn’t stopped lawmakers from trying to prevent similar situations. Two senators, Al Franken of Minnesota and Richard Blumenthal of Connecticut, have proposed a mobile privacy bill today hoping to strengthen the level of consent needed for app developers and device makers to collect and share location data.

In case you’ve been living under a rock (in a location already stored on your phone, no doubt), it all started when two researchers in Britain discovered that Apple’s iPhone and iPad had been recording location data, and storing it on the device. This had people up in arms, of course, and it was only a matter of time until Google was discovered to be doing the same thing. Since then, people have been pretty peeved about it, so much so that the long arm of the law is getting involved.

Read the rest of this entry »


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#Winning: EcoFactor Software Puts Thermostat On Auto-Pilot To Curb Energy Waste

EcoFactor, an energy efficiency startup based in Redwood City, Calif. was named a winner at the Utility Technology Challenge today in Boston. The other two winners were Ideal Power Converters and Power Tagging, according to a press release from the event.

EcoFactor’s flagship software as a service (SaaS) helps electricity consumers and utilities to diagnose and curb energy waste related to heating and cooling. This technology works with any kind of grid-enabled, or two-way thermostat. According to Scott Hublou, a senior vice president of product and a co-founder of EcoFactor, here’s how it helps curb energy waste:

“We look at the way outside weather conditions correlate with indoor heating and cooling needs at home. Then, we ask ‘how effective are your heaters or air conditioners at overcoming that?’ Once our system calculates and can understands the correlation, we can adjust the thermostat. We have an objective of reducing the energy required to keep the house comfortable. We can also help power companies reduce peak demand, and shift the load…”

Businesses that provide power, or energy management services to home owners— including cable operators and telecommunications providers, electric and gas utilities— are EcoFactor’s current and targeted customers. EcoFactor is available to end users in 10 states through a combination of pilot and commercial programs today.

The company recently found that homes that put their heaters and air conditioners on auto-pilot— via EcoFactor pilot programs across the country, and one commercial program in Dallas, Texas— realized a 17 percent reduction in energy use related to heating and cooling, on average. According to the most recent available D.O.E. study, half of the average Americans’ home energy bill is spent on heating and cooling.

The Utility Technology Challenge was started in 2009 (with funding by the U.S. Department of Energy) by the Clean Technology & Sustainable Industries Organization (CTSI). EcoFactor competed against fifteen semifinalists, listed below:

* 7 AC Technologies, Massachusetts (www.7actech.com)
* EcoFactor, California (www.ecofactor.com)
* Electric Pipeline Corporation, New York (www.elpipes.com)
* Energy Compression, Inc., Massachusetts (www.energycompression.com/)
* EnerVault, California (www.enervault.com)
* Ideal Power Converters, Texas (www.IdealPowerConverters.com)
* Innosepra, LLC, New Jersey
* Minesto, Sweden (www.minesto.com)
* NovaThermal Energy, Pennsylvania (www.novathermalenergy.com)
* OsComp Systems, Massachusetts
* Plasma2Energy, Texas (www.Plasma2Energy.com)
* Power Tagging, Colorado (www.powertagging.com)
* Tropos Networks, California (www.tropos.com)
* V&R Energy Systems Research, Inc., California (www.vrenergy.com)
* XTreme Power, Texas (www.xtremepower.com)


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Review: Vue Video Network With Motion Detection

When I last looked at the Vue Video Network in 2009 I found it to be fairly rough. These tiny, battery-powered cameras were very cool and you could set them up and then “visit” them via the web to see what was going on. However, they weren’t a real security system in that you couldn’t be alerted to motion, making the cameras overly simplistic. However, with the launch of the the new Vue cameras with motion detection, I’m pleased to report these things are finally ready for prime time.

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Hell Yes, Mayor Bloomberg. I’m With You.

New York City Mayor Bloomberg calls for major immigration reform:

The Mayor proposed green cards for graduates with advanced degrees in essential fields; a new visa for entrepreneurs with investors ready to invest capital in their job-creating idea; more temporary and permanent visas for highly skilled workers…The Mayor also announced the results of a study conducted by the Partnership for a New American Economy – a bipartisan group of business leaders and mayors from across the country – that found more than 40 percent of Fortune 500 companies were founded by immigrants or the children of immigrants and those companies employ more than 10 million people worldwide and have combined revenues of $4.2 trillion.

and

“We would not have become a global superpower without the contributions of immigrants who built the railroads and canals that opened up the west, who invented ground-breaking products that revolutionized global commerce, and who pioneered scientific, engineering, and medical advances that made America the most innovative country in the world.
“But make no mistake: we will not remain a global superpower if we continue to close our doors to people who want to come here to work hard, start businesses, and pursue the American dream. The American dream cannot survive if we keep telling the dreamers to go elsewhere.

“It’s what I call national suicide – and that’s not hyperbole. Every day that we fail to fix our broken immigration laws is a day that we inflict a wound on our economy. Today, we may have turned away the next Albert Einstein or Sergey Brin. Tomorrow, we may turn away the next Levi Strauss or Jerry Yang.

“And we certainly will be turning away many of the people who – like my grandparents, and no doubt many of yours – came to this country with almost nothing except one thing: a desire to work – and work and work and work – to build a better life for themselves and their families.

In the last presidential election I interviewed most of the candidates on a variety of tech issues, including immigration. Most of the candidates punted because the issue is so politically charged. Everyone knows immigrants fuel Silicon Valley, but most politicians won’t fight for it.

It’s exceptionally frustrating to see our government doing so many things that hurt growth in Silicon Valley. So frustrating that I ranted in 2010 that the best thing the government can do is just leave Silicon Valley alone.

In that post I said “I would have said let in any highly educated person in the world that wants to live here, but I know that isn’t going to happen. We will continue to shun the next generation of brilliant foreign entrepreneurs because of some absurd fear that they’re going to take away our jobs. In a few years those entrepreneurs will no longer want to live here anyway.”

The fact is that those immigrants create companies, create jobs, create wealth. The issue of illegal immigration over our Southern border must be separated from the issue of immigration of people who want to come here to build companies. I am so happy to see a politician take this stand.


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Day One Capital Launches As Hungary’s ‘First Institutional Business Angel Fund’

Day One Capital has launched what it claims to be the first institutional angel fund in Hungary.

The new fund aims to tackle an oh-so-familiar problem faced by much of Europe: the lack of “seed money and management mentoring for innovative early-stage tech startups”, says Day One Capital investment manager Aurel Pasztor. The fund hopes to raise €2-4m and is targeting companies in the IT, telecommunications, energy, biotech and finance sectors with investments between €200-400k.

Read the rest of this entry »


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This Lark Has Flown 30,000 Miles (So Far) To Find Its Owner

No, it’s not an actual bird. The Lark is a sleeping aid device meant for couples that launched last year at Disrupt and made some more announcements just last month, and reader Graham decided to pick one up after hearing about it. And while normally a package might go from a warehouse to a regional center, and then onward to its destination, this particular one has traveled more than 30,000 miles and crossed the Pacific no less than three times on its tortuous way to Del Mar, California.

Read the rest of this entry »


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Sunday, July 24, 2011

Google Announces ‘Instant Pages,’ ‘Instant’ Image Search And ‘Instant’ Availability In 32 Languages

Google’s launch of Google Instant last year was somewhat limited in its scope. At today’s Inside Search event Google Fellow Amit Singhal revealed some recent developments in Instant Search, which currently saves users between 2-5 seconds in each search. Google Instant will now be available in 32 languages and over 69 domains on desktop and mobile. Today it will be launching in all of Latin America, which means in 16 new domains.

The Instant Search feature is also now available on Google’s “Image Search,” working by changing the images as you enter search queries.

Singhal also announced “Instant Pages,” or what Singhal calls “the next big leap in Google Instant.” Instant Pages prerenders search results, allowing you to click on a search result and have it load instantly, as opposed to having to wait for four seconds.

“Instant Pages” will be available on Chrome Beta in the next week and for adventurous Chrome Canary users today, with a Firefox version also in the works . Singhal estimates that Pages and Instant combined will save people between 4-10 seconds of search work per search.

“At the end of the day our job is to get you the information you search for in the blink of an eye,” said Singhal. Or as Google Product Manager Johanna Wright more succinctly put it. “In Google’s DNA is speed.”

Here’s video of Instant Pages in the wild, below.


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Twitter Announces ‘Strategic Alliance’ With Yahoo Japan

Twitter has just announced a partnership with Yahoo Japan, according to a blog post on the company’s site.

As part of the partnership Twitter says that “Tweets will be integrated into various services on Yahoo Japan, beginning with real-time results pages. This partnership will allow Twitter content to reach even more users in Japan, one of our biggest international markets.”

This is a big deal because not only is there a huge Twitter userbase in Japan, but it is also the country that the service has worked most closely with since their inception.

Twitter also recently struck a deal with NTT DOCOMO, Japan’s largest carrier, to include Tweets and Twitter content in NTT DOCOMO i-mode portal search results.

It’s also important to note that Yahoo was reportedly looking to sell Yahoo Japan to Japanese carrier Softbank, which already controls 42 percent of the subsidiary. If that deal takes place, it would be convenient considering Softbank already has a deal in place with Twitter to include the messaging and communications app pre-installed in Softbank’s cell phones.


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Google Search By Image: Use A Snapshot As Your Search Query

Today at its ‘Inside Search’ event, Google announced several new features, including desktop support for voice search and a new mobile interface. And they’ve just shown off a new way to actually create queries: Google Search By Image.

I haven’t gotten to try it out yet, but the feature looks quite nifty. Drag an image from your desktop into the search box, and Google will attempt to identify what it is and bring up relevant results. Google showed how this could be used to identify a mountain in a snapshot, or the origins of an icon.

The final example: a JPG of the Y U NO guy, which brought up results from Know Your Meme and a variety of other sites explaining the origin of the meme.

Google says that the technology is similar to Google Goggles for mobile, but refined for the desktop experience.

The feature will roll out on images.google.com over the next few days. When you see a camera icon in the search box, that means you can use it.

There are four ways to actually add an image as your query:

you can copy and paste the mage URL.Upload from desktop.Drag and drop images from the desktop.Chrome and Firefox extensions.



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Mixpanel Streams: Watch What Your Users Are Doing On Your Site, In Real Time


If you’re running a website, you’ve probably tried a lot of things to optimize the experience for users: tools like A/B tests, analytics trackers, and feedback forms. But even with these tools, it can still be tricky to figure exactly how people are using a site. And most companies can’t afford an eye-tracking lab.

Now Mixpanel, the real-time analytics startup that just raised $1.25 million from Sequoia and top angels, has a solution. Today it’s launching a new feature called Streams that will let you visualize exactly how people are navigating through a site in real-time. Pick a user, and you can see a history of which pages they’ve visited, and where they went next.

You can use custom filters and color tagging of each content type to help identify trends — are people clicking the ‘Home’ button when they really wanted their profile? Does a certain page lead people to reach for the ‘Help’ section? And so on.

Yes, there’s definitely a creepiness factor involved here — on large sites Mixpanel will draw a random sample of users and doesn’t show their real names, but with smaller sites it’s easy to track exactly where everyone is visiting. If you wanted to, you could actually tag specific users with their real names and monitor how they’re using your site.

But Doshi says that this is all up to the site administrator — there’s nothing forcing you to be creepy. And it’s actually been possible to do similar things using site logs, though Streams obviously it easier to generate and visualize the data.

Mixpanel isn’t the first service to offer real-time tracking like this — we’ve previously written about Reinvigorate which offers similar tools with the same creepiness factor. Another competitor (which we use at TechCrunch for traffic monitoring) is Chartbeat.

Doshi says that Mixpanel Streams is, and will always be, a free part of the product. The hope is that users will start using Streams, and get hooked on some of the premium features as well.




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Pandora Prices IPO At $16 Per Share, Now Valued At $2.6 Billion

Music streaming service Pandora has priced its IPO at $16 per share, valuing the company at $2.6 billion. The company originally set the range of its IPO at $7 to $9 per share, at a market cap of $1.3 billion; but upped the range last week to $10 to $12 per share, giving the company a valuation of $1.9 billion.

Pandora’s stock will begin trading tomorrow morning on The New York Stock Exchange under the symbol “P.” The company expects to raise as much as $235 million in the offerring and will offer 6,000,682 shares of its common stock with the selling stockholders offering 8,683,318 shares of common stock in the IPO.

Pandora initially filed its S-1 in February. A few weeks ago, the company released its most recent revenue numbers, which reflected an increase in both sales and usage for the internet radio service.

For example, Pandora is adding a new registered user every second and now has 94 million users. In Pandora’s fiscal year ended January 31, 2011, Pandora streamed 3.8 billion hours of radio listening. In the three months ending April 30, 2011 Pandora posted revenues of $51 million, up from $29.6 million during the same period in 2010.

Pandora follows in the footsteps of Fusion-io, LinkedIn and Yandex, which all increased their pricing significantly prior to going public. And the opening trading price for these companies’ stocks all rose as well. We’ll see where Pandora opens tomorrow.

Update: And here’s their official release on the pricing/offering set for tomorrow:

PANDORA PRICES INITIAL PUBLIC OFFERING

OAKLAND, Calif., June 14, 2011 – Pandora Media, Inc. (NYSE: P), the leader in internet radio in the United States, today announced the pricing of its initial public offering of approximately 14.7 million shares of common stock at a price to the public of $16.00 per share. A total of approximately 6.0 million shares are being offered by Pandora, and a total of approximately 8.7 million shares are being offered by selling stockholders. In addition, Pandora has granted the underwriters a 30-day option to purchase up to approximately an additional 2.2 million shares to cover over-allotments, if any. Pandora will not receive any proceeds from the sale of shares by the selling stockholders.

The bookrunning managers of the offering are Morgan Stanley & Co. LLC and J.P. Morgan Securities LLC. Co-lead manager of the offering is Citigroup Global Markets, Inc. and co-managers are William Blair and Company, L.L.C., Stifel Nicolaus Weisel and Wells Fargo Securities, LLC. Pandora common stock will trade on the New York Stock Exchange under the symbol “P.”


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With 250 Million Downloads Angry Birds Moves Into Magic, Cookbooks, And More

Last night at the Webby awards, two little birds told me some interesting news about Angry Birds. Okay, it was actually a Mighty Eagle, founder Peter Vestebacka, and one of his product managers, Ramine Darabiha. The Angry Birds games now have been downloaded 250 million times across all mobile platforms.

So what’s next for Angry Birds? Vestebecka says that they are working on a new game called Wine and Dine and a cookbook which will feature egg recipes. But the most what piqued my ears the most was Angry Birds Magic, a location-based platform which will be built into all Angry Birds games.

We’ve already seen a hint of Magic when Rovio showed off an Angry Birds game that unlocked new levels and characters with an NFC-enabled phone. It will also work with Angry Birds stuffed toys which will have NFC chips inside them. But Angry Birds Magic goes way beyond NFC phones (which are by no means mainstream). Magic is a platform that will also be based on location, so that you can unlock new experiences depending on where you are playing Angry Birds.

“Magic Places will work on any phone,” says Darabiha. “So you can think of Magic as a way to deliver new things via interactions in the physical world.”

And what about new games that don’t involve birds flinging themselves at objects? Wine And Dine will be more about the pigs, but new games with completely different gameplay (but the same characters) are also in the works.


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Saturday, July 23, 2011

Klout Expands Influence Scoring To Professional Social Network LinkedIn


Klout, a startup that measures influence on Twitter and Facebook, is expanding its product today with the addition of LinkedIn. With the launch of Klout scoring for LinkedIn, you’ll be able to add your LinkedIn account to your Klout score and see your influence on the professional social network network itself.

For background, Klout evaluates users’ behavior with complex ranking algorithms and semantic analysis of content to measure the influence of individuals on social networks.

On Twitter, Klout’s influence score is based on a user’s ability to drive action through Tweets, Retweets and more. On Facebook, Klout will examine how conversations and content generate interest and engagement, via likes, comments, and more, from the network’s nearly 700 million users.

While Klout declined to give specifics on exactly what they are anlyzing (i.e. Likes, Tweets); the startup said it will analyze your interactions on the LinkedIn, who you are interacting with and engaging, and what types of content you are sharing with contacts. It’s important to note that simply having more connections on LinkedIn won’t get you a higher Klout score; it’s about the quality of those connections.

If you have your LinkedIn account synced on Klout, your influence on the network will soon be added to your overall Klout score.

Founder and CEO Joe Fernandez says that LinkedIn integration was one of the most requested features for Klout users. The company says that some users aren’t as active on Twitter, but are active on LinkedIn, and this is a way to make Klout scores more accurate. But in case you don’t really engage on LinkedIn, Klout says that your overall influence score won’t go down. In most cases users will see a score increase, even for infrequent LinkedIn users, says Klout.

Now that LinkedIn has over 100 million users and is also encouraging more sharing and engagement on the network, it probably makes sense for influence on the professional network to be measured. I’d be interested in seeing how any Klout users actually are interested in measuring their ‘Klout’ on LinkedIn.


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Could Efficiency 2.0 Eclipse Solar? CEO Tom Scarmellino Thinks So (TCTV)

The founder of Efficiency 2.0, Tom Scarmellino, sat down with TechCrunch TV this week to talk about how his company motivates consumers to curb their power-hogging behavior at home, and what kind of impact that makes from an environmental perspective.

A New York City cleantech company, Efficiency 2.0 runs loyalty rewards programs on behalf of its clients, big electric companies that are legally required to convince customers to use energy more efficiently.

The Efficiency 2.0 platform crunches massive amounts of data— like homeowners’ demographic information, weather forecasts and more— to tailor power-saving tips, and reward offers for consumers that will matter enough, hopefully, to persuade them to make energy-related changes around the house.

Unlike OPower (perhaps the best-known brand in this space today) Efficiency 2.0 delivers its power saving suggestions mostly online, and is more about setting a personal best, than it is about outpacing your neighbors on energy efficiency.

Doing anything from installing a smart meter, to simply switching off the coffee maker the second the brew is done, can help get customers points and save money on their electricity bills. The points are redeemable for rewards like a $10 discount at Staples, or a gift card for Omaha Steaks. Efficiency 2.0 sets up some of the merchant partnerships, but also works with another NYC cleantech company, Recyclebank, to make the incentives possible.

Scarmellino confessed in the TCTV green room that one his worst indulgences, environmentally speaking, was eating too many steaks. That’s a lot of saved kilowatts, though. The CEO believes that with a majority of 120 million homes in the U.S. not yet participating in an energy efficiency program, Efficiency 2.0 could make an impact that’s “bigger than the entire solar industry to date,” in terms of mitigating pollution and more.

Watch the video (above) for more on Efficiency 2.0's technology, impact on the environment and partnership with Recyclebank.


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Twitter Is Now The Proud Owner Of Re-tweet.com

As of yesterday, Twitter is the new owner of the domain name re-tweet.com (placeholder webpage) although it doesn’t yet own retweet.com (currently used for some shady video monetization platform).

Hat tip goes to Fusible, which thinks Twitter might be plotting to ‘take on’ Tweetmeme, a conclusion I believe is misguided.

Re-tweet.com was sold through a Flippa auction a few months ago, ultimately selling for only $150.

According to Fusible, Twitter gained ownership of the domain from an individual named David Quinlan on June 13, 2011.

Twitter has long been trying to obtain a U.S. trademark for ‘retweet’ (which is a way for users to easily spread other people’s public messages on Twitter) but has so far been unsuccessful.

In August 2010, the company launched the Tweet button, which enables publishers to place ‘tweet this’ buttons on their websites.

I’ve contacted Twitter to see if they have any product plans with the re-tweet.com domain name, but I highly doubt it. I’ll update as soon as I hear back.

As suspected – Twitter says:

The owner offered to give the domain to us, and we now manage it as part of our routine brand protection strategy. So, no plans to take over the world with re-tweet.com.

(Image via redbubble)


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Troubled Startup Color Loses Cofounder Peter Pham

Peter Pham, the president and a cofounder of mobile social startup Color, is no longer with the company, we’ve heard from multiple sources. The company launched publicly less than three months ago.

Color has been controversial because it raised so much venture capital – some $41 million – and had such a lousy launch reception. The service creates proximity based social networks based on who’s around you, a promising idea. But one that Color has so far failed to execute on.

In late April I criticized Color for making misstep after misstep and asked “How many do-overs does a startup get before users give up on it for good?”

This is another black mark for Color. We’ve heard mixed messages as to why Pham is leaving, but it’s never a good sign when a cofounder and executive leaves a startup just a few months after it launches.

So far, the company won’t comment about this story. And Pham hasn’t answered my phone calls.


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GPS Company Garmin Buys European Competitor Navigon

As rumored, GPS device company Garmin has bought its European competitor Navigon AG. Financial terms of the deal were not disclosed but previous reports have indicated that the company was acquired for roughly $72 million. Navigon will operate as a subsidiary of Garmin.

Similar to Garmin, Navigon, which is based in Germany, develops navigation software and GPS devices. The company also offers navigation applications for the iPhone and Android. The company has an estimated seven percent share in portable navigation devices in Europe.

Garmin president and CEO Cliff Pemble said in a release that the addition of Navigon’s European automotive OEM business is complimentary to the company as it looks to expand its “footprint” in Europe.


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Friday, July 22, 2011

Google Launches Voice Search On Desktop


Google’s Mike Cohen took the stage at the search giant’s search event today, updating us on how voice search is performing. Cohen, who leads all of Google’s speech technology efforts, says that voice search is now available in 27 languages and dialects, and he estimates that voice search covers around 5 billion people or two-thirds of world’s population. Cohen also said that speech input grown by six times; and everyday, Google processes more than two years of non-stop speech.

Google also revealed a new feature in web search today—voice search for desktop. Basically the feature performs similarly to voice search on mobile. You click an audio microphone button in the search box, and speak your search into the computer.

The company says that the feature is leveraging Chrome’s voice technology (voice search for desktop will only be available via Chrome browsers for now). The new feature will be rolled out to Chrome users this week.

Cohen says that one of the goals for Google and voice search is ubiquity, meaning the feature is included in all of Google’s search experiences. For example, in Android phones, the ability to use speech and voice search to enter information is ubiquitous across any day entry on the phone, whether it be within an app, email or on a website.

Check out my colleague Jason Kincaid’s in-depth conversation with Cohen, who helped co-found voice recognition technology company Nuance, here.


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Google Launches Homepage Shortcuts On Mobile

We’re here at Google’s Inside Search event at the Yerba Buena Center for the Arts in San Francisco, and Google’s Amit Singhal has just revealed a new landing page and homepage shortcuts for Google mobile.

With these shortcuts mobile users will be able to find local restaurants, coffee shops, bars and more when they hit the Google homepage on iOS or Android (see left). Hitting one of the shortcuts lets you see a map of all the restaurants, coffee shops, etc in your area as well as their individual place pages. Useful.

While last time we were here Google announced Google Instant, this time the focus is more granular search innovations like the  + symbols in the mobile query box on the Google mobile homepage, making it easier and faster to complete searches with Google’s suggestions on the go.

The Google mobile interface isn’t the only thing that will get a refresh says Singhal, Google has changes for its tablet search interfaces also in the works which should be unveiled next week.  You can watch the rest of the event live below.


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(Founder Stories) How Mike McCue Came Up With Flipboard: “What If We Accidentally Deleted The Web”

So you sold Tell Me,and then presumably had lots of options for as to what to do next? A lot of people will go off on BBCs or angel investors. You decided to jump back in and do another start up.

Yeah. I didn't, I wasn't planning to start another company.

OK.

I thought I would do some angel investing. I really wasn't sure what I was going to do. I was pretty red of it, I'd been ten years at that point. And so, I thought, we just had a baby girl and I thought I'd just hang with family and chill for a while.

But you know what I found out was that, the way that I relax is if I'm on the beach, the first thing I do is get a notebook and start sketching out ideas. It's just what I do for fun. And so I'm just kind of addicted to it and I love product.

At TellMe I always lamented the fact that we did a lot of great product work in the first year in a half, and then the other eight years were spent basically just selling that. And so I became chThink about, well, it will be fun just to do a thought experiment and do some cool prototyping and the thought experiment was one where, I don't know if you ever written a presentation or an email and And then you had to redo it from scratch knowing everything we know today.

So get rid of all the sort of historical kind of cruft and think about something totally from scratch. Knowing where the social media is. Knowing the state of banner advertising and what's happening there.

This is before the iPad had come out.

This is before the iPads. Yeah.

You were really kind of ahead of that trend or whatever. You didn't know, no-one at that time really knew the iPad. I mean there were rumors of it.

There were some, like, rumors.

But no-one really knew that it would be that good and that successful.

Right, right. I had started thinking about my days at Netscape when we worked with publishers and the web and then my time at paper software where I was so into the whole idea of tablet computers and I thought wow! I looked at magazines and I looked at an pulling Time magazine, and it looks so beautiful, and then you look at the same article on a website and just a shadow of itself.

I thought why is that? Why are we still living in the mid to late 90's in terms of these web templates? And then, what's the deal with advertising?

I mean advertising is actually making the whole experience worse. Everybody hates the ads. Nobody really clicks on them. They are infinite inventories. So of course basic economics say that of course these ads are not going to be worth very much.

And so now we're talking about pay walls and we are in a really problematic time for the web, and I thought it would be great to reimagine it in the realm of social media, in a realm where you have things like HTML 5 emerging.

And I thought about specifically a tablet type of form factor and magazine, sort of re-creating some of the aesthetics of a magazine, the content's always there, you don't have to wait for anything to load. You can just sort of flip through things. It looks beautiful. There's a sIt looks different, and if you ask people who have magazines, you know, hey, like Mountain Biking Magazine, you know, do you want one without the ads or one with the ads.

Which one you are going to plunk down four dollars for? And they all want the one with the ads. But then, if you ask...

Well, isn't like, Lucky Magazine just like all ads? Or People.

Well, yeah. Or Vogue for example. You know, Vogue has 1.2 million circulation and they make 3, in the US, they make $300 million a year in just advertising alone against that. In the US. I mean, it's amazing.

So, I think that there's an opportunity here to, you know, tenex the web in terms of advertising, to make the content far more beautiful. And I think the technology trends around social media, HTML5 and the iPad, are enabling that role to finally start to happen and I thought, wow, we could play role in that.

And it felt to me...it's interesting. I think a lot of iPad and iPhone apps feel to me like they're just ports of the web-based version.

Yeah right, that's right.

I sort of felt like Flipboard was like one of the first, probably the first kind of the thing that could only exists on the tablet, like the true tablet native application.

I love hearing that.Say Apple made it app of the year or something right? I mean they probably loved that too. It's like you're really, truly taking advantage of the medium.

Yes, and I think when you're starting from scratch and you have the luxury of no installed base and you see a brand new device like that come out. Yeah, it is an exciting opportunity and so that's what we did. We did put a 100% of our energy into that. It's why we are not any other platforms yet right now, because we are so committed to the iPad and that form factor.

How did Mike McCue come up with the idea for Flipboard, the iPad reader that’s seeing more than 10 million flips a day? In these final two video clips from his Founder Stories interview with Chris Dixon, McCue says that he had no intention of starting another company after selling TellMe to Microsoft (which he talks about in Part I and Part II of this interview). He was tired after ten years at TellMe. He just wanted to take some time off.

But that was easier said than done. “The way I relax, if I am on a beach, the first thing I do is get a notebook and start sketching out ideas,” he tells Dixon. “I am kind of addicted to it.”

McCue did a thought experiment. “What if we accidentally deleted the web and then you had to redo it from scratch?” McCue thought magazines were beautiful, but look at the same article on the web and it is “a shadow of itself.” And the ads are just as bad. Nobody clicks on them because they are ugly.

His very first startup had been Paper Software, during the first wave of pen computing startups in the early 1990s, so when the iPad came along, he knew what he had to do. rethink the reading experience on the Web to look more like a digital magazine. Strip out all the extraneous junk, and you can even make the ads look good. McCue thinks the opportunity for advertising on the Web is “10X” what it is today, and a lot of that is going to be on tablets and HTML5 websites (which is why he recently raised $50 million for Flipboard).

The the video below, McCue and Dixon continue their conversation. They dig into some of the strategies that traditional print publishers are taking on tablets, iPad subscriptions, and the promises (and dangers) of content atomization. “Once things are atomized,” warns Dixon, news publishers lose the cross-subsidization that supports things like “foreign policy journalism.”

McCue thinks the key is to try to recreate the economics of print on tablets and the Web. One of the advantages to Flipboard is the speed with which it delivers new information from a variety of sources in a much more pleasing format. “It’s almost like an accelerated version of the web,” says McCue. “We strip out the stuff people don’t like about the web”—the blinking ads, the navigation toolbars—and replaces it with better typography and bigger photographs. There are many steps to go, but McCue is betting his company on that future.

Related:

(Founder Stories) FlipBoard’s Mike McCue: The Builder

(Founder Stories) Mike McCue On Surviving A Downturn: The TellMe Years

So what do you think about like the New Yorker yesterday or a couple of days ago started their, their iPad service and people seem to like it and there is other things that The Daily which seems to have had less success and so lots of experimentation is going on like New York Times switch to the pay wall.

I personally find there plans of, I mean, in the New York Times I find they had, like, 18 layers of served up, I can't figure out the pricing model.

Right, right, right.

It seems like this is a lot of experimentation and maybe.

Yes.

confusion. What is your vision for how this lend up shaking out?

Well. I don't think it will be a surprising to say that. I am going an optimist on this. I think that the world of publishing is going to come out of this state. There is a lot of things been good that already started to happen and a lot more to come. We are only about a year into the iPad itself and I don't think iPad necessarily Quote, unquote the 'savior' of media.

Media has to be savior of media, but I think the iPad and HTML 5 and social media are all super powerful trends that they can leverage to create a new kind of media experience.

And that harkens back into the high quality esthetic that they have in print, but is also still digital. And this is a journey that everyone is on. They are trying to figure it out, and everybody has different approaches. You know, the Daily has gone down the path of making, what I think, is a very courageous bet to say, "We're just going to do something on the iPad, we're not going to do anything with paper." You know, in fact, do you know heirNew York Times in New York, you know, the printing facility, its massive.

The parking lot alone, its like size Isn't just like classic innovators dilemma those still so hard to give up these on a cash cow business.

Yeah. Yeah. It is a very challenging call Even though everyone know this is going away.

Yeah.

But its like making all these money. So it's like how do you do it?

Yeah. No I know and some won't survive and some will and then there will be new players that will be come into the market. So we are going through a tremendous transformation. But I think that like for example, just look at the New Yorker, what they just did, with Apple is like now figured out a way to have a better subscription model that enables people who are already print subscribers to get the iPad version for free, right.

So just that simple step. You know, makes the whole experience better. And, you know, we have to get to the point where magazines, content or downloaded in the background they aren't so heavy weight and their mobile time.They are not seen as separate apps. That's another big issue like who wants to download an app to read one publication, right?

Also there is a lot of atomization that's going to be happening with content, right? So it is not only about the bundled form of premium content, right? That's one form that people will get the magazines and for example, but then other forms are the atomization of this content and you will get lots of different articles from lots of different sources and then hopefully you might find a source that you think is really great and you decide to become a subscriber to that and get the bundled stuff as well.

But isn't the atomization make it, I mean isn't it sort of like historical accident that the classified ads supported foreign policy journalism, right? Foreign policy journalism on his own, probably couldn't be a single business model.

Yes.

And then like I worry as a citizen let's say, is that like things like investigating journalism, foreign reporting, once things are atomized like you can't have sort of this cross optimization going on. I think that is an excellent point and there is still many open questions in with respect to the business model and how really great content gets funded.

And I think what I am hopeful of is that on the web, we were going to move away from this banner advertising model which banners impact the contents themselves.

They cause people to want to do unnatural things to present the contents, for example long form piece of journalism would be spread out over six or seven page views and you have to hit next page, and it reloads. And every time there's that latency in loading to a next page, you lose readers. And I bet you the number of people who actually get to the end of one of the articles is very, very low.

And so, and meanwhile people are pushing the management to these companies like drive 25 percent more revenue and so they are just doing whatever they can to basically sort of eek out whatever they can, with what they have. now. I think that what's happened with the iPad, though, is been transformative.

Because now people are taking a huge step back and saying, wait, wait, wait. Let's stop the madness here and let's think about, we do have great content. We do have amazing writers. And, you know, if we could just get the same economics for advertising that we do in print online, that would solve most of our problems.

We wouldn't even need a pay wall.

Meanwhile, the whole, you know, element of subscribing, you know, to content is way simpler when you can just push one button and now you can buy an article or a week's worth of, you know, a publication, or you can subscribe to a year. So the barrier to doing that is much lower.

And we know that, like, you know, people happily buy, you know, $4.95 a Time, you know, issue of Time in or The Economist in the train station or at the airport no problem, right? So how can we replicate that?

Yeah. I think also, like, what Apple did was they reset, you know, everyone was so used to getting content for free. They kind of reset expectations. Suddenly people were used to, started paying for content again.

Yes! Logically, it was a different, like it was a different kinda, like you didn't expect things everything to be for free on the iPhone and the iPad. Feels like it's a huge opportunity right.

Yes it is, it is and when the content is beautifully rendered.

It has to be.

And loads instantly and it feels more like that kind of print experience that people know in love. Then I think it's going to like I said, I am an optimistic thinker on this. I think this is going to be a big deal, still many steps to go. But I do believe that that still.

So your goal is to sort of be there should be one app and your goal is kind to be that app.

Well, our goal is to be a player in the space. So way I think about ourselves is you got the high end premium bundled content from lets say the New Yorker or Wired Magazine. At a new isle they have the website which has like a lot of sorta of real time logging kind of stuff as well as samples or you know pull our articles from their premium stuff that sort of mixed in.

And you may have some community Built content there etc. and then we sort of have the connector in between. We make it easy for people to discover content or share content and then to browse that content in a magazine-like format, even though it might be stuff that's written in a blog.

On the website we can make it look and feel like the pages of Wired magazine and then we can help them sell full-page print style advertising against that. That is many times more valuable than banner ads, and you don't have the ads then competing for the screen real estate with the content and blinking at you and stuff.

You have a far better experience and you also set it up, so one of the things our platform does really nicely is, all the content's just right there. You really don't wait for anything to download. It is almost like an excelerated version of the web.

We strip out all the stuff that nobody really likes about the web all the navigation tool bars, all the side bars. And then we let the publisher reinsert the good stuff like, typography, beautiful photographs at full-screen resolution. And then accelerated version of the web.

Yes. Well I think that were out of time but thanks so much for being here and My pleasure it was great to talk to you.

Great talking to you. Thanks.

Thank you.


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D.O.E. Grants $83 Million To Biofuels Startups (Not One Of Them In Silicon Valley)

Maybe it’s just a biofuels thing this year, but it seems like the feds are giving cleantech grant money to companies and institutions that are based anywhere but in the nation’s capital of venture capital.

The U.S. Secretary of Energy Steven Chu announced six recipients of $36 million in total grant funding via the Department of Energy’s Biomass Program on Friday. That non-dilutive funding went to organizations working to make the production of “drop-in” biofuels and plant-based chemicals better, and to ultimately bring affordable alternatives to petroleum-based products mainstream in the U.S.

Despite the region’s reputation as a cleantech hotbed, not one Bay Area organization or business scored a piece of this funding. They also missed out on a previous grants round from the same program, announced in May, which doled out $47 million to eight companies in the sector.

The grant receiving companies in Friday’s announcement are from San Diego, Calif., North Carolina, Michigan, Texas and Wisconsin. They included: General Atomics, Genomatica, Michigan Biotechnology Institute, HCL CleanTech, Texas Engineering Experiment Station and Virent.

The organizations in the earlier grant funding announced by the Biomass Program are based in: Florida, Hawaii, Kansas, Kentucky, Massachusetts, Montana, New Jersey and South Carolina. They included: the U.S. Forest Service Rocky Mountain Research Station, the University of Kentucky, University of Kansas Center for Research, University of Florida at Gainesville, Metabolix, Exelus, the Domtar Paper Company, and Cellana.

Where were the Bay Area’s bio-fuels and -chemicals companies, schools and labs? We’re talking to you, L39 in South San Francisco, Solazyme, and Amyris. Maybe they were too busy hiring, and going public to apply for grants from the D.O.E.

A 2010 study of Clean Tech Job Trends by Clean Edge ranked the San Francisco Bay Area number one among major metropolitan areas in the U.S. for cleantech jobs. The study looked at job listings, early stage investment activity, job presence and patent activity.

[Ed's note: We'll be watching this space to see if there's some kind of disadvantage, when it comes to government grant getting, for cleantech companies in and around the Valley.]


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Microsoft NUAds: Engage With Xbox Kinect Game Ads Through Voice, Gestures

Last week, Microsoft filed for an interesting U.S. trademark for ‘NUADS’, describing it as:

Advertising services, namely, promoting and marketing the goods and services of others through online interactive video games by enabling consumers to interact with third-party advertising content through voice or body gestures via computer game console and sensor devices.

Sounds like a new interactive advertising platform for Xbox Kinect indeed, as eagle-eyed tech blogger Manan Kakkar opined before the weekend.

A trademark application does not a product make, but it sure seems like Microsoft is plotting the introduction of a platform that will enable advertisers to run in-game ads that Xbox Kinect users can engage with through body motion and voice commands.

More opportunities for people to look like idiots in front of their TV screens!

But seriously, is Microsoft planning the next generation of intrusive ads? Or is this the inevitable future of advertising that they’re smartly preparing for? We’ll find out soon.


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Rebecca Black’s ‘Friday’ For Rent On YouTube!? Well Not At The Moment

So I’ve been sitting here for the past 30 minutes writing a blog opus about how Rebecca Black’s “Friday” is now a $2.99 YouTube Rental, heralding a new era for YouTube’s content monetization strategy and the idea of a meme as premium content … but guess what? It’s no longer a rental!

There are three possible explanations for why it appeared to be for rent earlier:

The brilliant geniuses at Ark Music Factory were experimenting with the YouTube Rental feature for about a couple hours in order to spark up some more press coverage.A YouTube glitch set the video to “Rental.”The feature was switched on by Black’s camp as an accident and then switched back off after media caught on to the story.

While I don’t know for sure, I’m going to go with “accident” and/or “glitch.” At least one user reported not being able to actually rent the video when clicking on the “Rent For $2.99? function, while it was still available.

All YouTube partners have had the ability to charge a rental fee for their content for about a year, but paying around $1 a minute to hear Black drone on about the front seat and the back seat seems like a major major rip off, which is probably why the story made headline news in the first place.

What’s amazing is how many people actually cared about the video’s availability, even if the concern was ironic, much like the bulk of its 165,271,223 views. YouTube itself declined to comment officially, holding that it doesn’t comment on the status of individual videos.

Image via @Larsskou


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It’s A Facebook World … Other Social Networks Just Live In It

Twice a year (in June and in December), Vincenzo Cosenza creates a “world map of social networks”, showing the dominant social networks by country, based on traffic data gathered from Alexa and Google Trends for Websites.

In June 2009, Facebook was already quite big, and at the end of that year its accelerating growth became even more apparent. By December 2010, the map colored bluer than ever.

The trend shows no signs of stopping this year. How long until it turns all blue?

You can see an animated version of the different maps here. Pay close attention to how many social networks made it to the map in June 2009 compared to June 2011. From 17 to 9.

Facebook is now the ‘leader’ in 119 out of 134 countries Cosenza has analyzed (he added Ethiopia and Tanzania this time around). Since the last update of the world map, Facebook has conquered countries like Syria and Iran, despite struggles against government censorship.

According to data from Facebook’s Ads Platform, Europe is now the largest continent on the network with more than 205 million users (out of roughly 700 million in total).

Cosenza posits that The Netherlands and Brazil will be the next countries to “surrender” to Facebook’s steamroll (it’s already happening, in fact).

Meanwhile in Russia, Odnoklassniki seems to be putting on a good fight against VKontakte.

Also worth noting: Twitter and LinkedIn appear to be on the rise in the United States, Canada Australia and big parts of Europe (UK, France and Germany in particular).

Interestingly, Inside Facebook just reported on apparent big traffic drops for Facebook in North America. On a global level, however, Facebook is drawing more visitors than ever.


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Thursday, July 21, 2011

Social Network For Kids Everloop Lands $3.1 Million In New Funding

Everloop, a social network for children under 13 years of age, has raised $3.1 million in funding from vFormation, Band of Angels, Envoi Ventures, Richard Chino, Wayne Goodrich, Deena Burnett-Bailey and additional investors.

Everloop wants to be the Facebook for kids under the age of 13. The site offers a private social network where parents can actually monitor the day to day activities of their children on the network. Everloop combines music, social games, videos, photos, animation, user-generated content and other experiences.

The startup prides itself on a high-level of security within the network, so parents can constantly monitor their child’s interactions on the site for foul language, bullying, inappropriate pictures and more.

The company is also adding Disney exec Sandy Barger as Chief Marketing
Officer, AOL’s Tobin Trevarthen as EVP of Business Development and Alan Goodman as Creative Advisor.

Everloop faces competition from Togetherville, which was recently acquired by Disney.


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Unseat.me Adds A Social Layer To StubHub; Takes The Anonymity Out Of Selling Tix Online


As much as a season ticket holder would like to make it to every single game of their team’s season, most of the time that’s just not in the cards — at least not while keeping a job and a family. So, when one has to pass on a game and wants to make a little of the money back, one might go set up a seller account at StubHub, RazorGator, Tickets.com, or just list them on craigslist.

With millions upon millions of listings between them, these sites all offer great choices for buyers and sellers alike. And, speaking at least for StubHub, tickets are free to list. Shipping is easy, or can be done quickly and digitally (depending on how you choose to list them), and you don’t have to get into a conversation with a buyer like you might on eBay or craigslist (i.e. it has confidentiality cred), and there’s a secure payment system already built in. But it’s not all sunshine and kitty cats. As a seller, StubHub is going to take a 15 percent commission, and for some people, the anonymity and confidentiality can be a limiting part of the ticket exchange.

It just so happens that there are a lot of people who have season tickets but don’t necessarily want to sell tickets to a stranger anonymously through a sometimes needlessly complicated transaction process. Enter: Unseat.me, a social layer built on top of StubHub that gives every ticket seller the tools to be a broker, taking advantage of the ticket marketplace as a payment processing and ticket fulfillment engine.

Unseat.me Founder Lael Sturm conceived the idea for his startup from a simple need: He is a San Francisco Giants season ticket holder, and he wanted to sell more of his tickets to people he trusted, without the fuss and without the anonymity — and make some money while doing so.

Sturm said that his intent is not to compete with StubHub and other secondary ticket markets but to supplement them and offer sellers more options. So, for example, when a user sets up an Unseat.me account they input their season ticket seat info. Unseat.me then does an API call to see if any of those tickets are listed in StubHub, at which point the seller can just connect Unseat.me with their StubHub-listed tickets, through a simple “Buy Tix” button (which you can see in the image above). When a buyer clicks on the button, they are redirected to StubHub, which then acts as the payment and fulfillment system.

But Unseat.me also presents the remaining schedule for user’s team with a ‘Display/Don’t Display’ toggle button. If the user chooses to display the games, he or she can also manually input the price and quantity. That game will then appear on the frond end with a “Contact Me” button that generates an email to the page owner. The buyer and seller can then arrange to meet in person. For users that prefer to sell direct, a la Craigslist, this is the solution for them.

By not competing directly with StubHub, Unseat.me can remain in an agnostic position, allowing the startup to work with all the secondary ticket markets. In fact, Sturm said the startup is close to deals with several of the other markets, though he declined to say which. Remaining agnostic also allows Unseat.me to stay out of sticky exclusive agreements, like the $300 million deal recently forged between StubHub and MLB, for example.

The other primary focus of Unseat.me is to offer as many ways as possible for season ticket holders to go to their friends, families, and colleagues first. Unseat.me allows you to share your tickets on Facebook and Twitter right from the listing. Sturm also said that he’s considering adding LinkedIn, especially if they find serious demand among corporate ticket holders.

The founder also said that startups like Disrupt NYC finalist Sonar have spurred him to think about the value of proximity and geolocation at venues, as this could be a powerful tool to leverage in bringing people together to share tickets. GroupMe (and other group messaging services) could also offer interesting tools for bringing people together and cutting through the noise.

When I asked Sturm if he had considered talking to StubHub about adding an Unseat.me button to StubHub listings, he said that it was a conversation he’d love to have with the ticket giant, but in the meantime, Unseat.me is very close to announcing similar integration with one of StubHub’s competitors. So there. What’s more, Facebook Connect integration should be right around the corner as well.

As to funding, the startup is mostly bootstrapped, with a bit of angel financing at this point, though Sturm said he’s in the process of raising a larger seed round and has had some investor interest. Revenue model? Unseat.me is still in the proof-of-concept phase, i.e. it’s all for free, but Sturm said he’s considering everything from affiliate fees from secondary ticket markets, a freemium version that provides additional functionality, fee-based promotional tools, or data products.

It’s still very early-stage at this point, but Unseat.me has a few interesting things going for it, especially as it will be expanding to NFL tickets soon, and I’m looking forward to see where it goes next. Stay tuned for more.


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Signs Of What Could Have Been: iOS Hooked Up With Facebook Before Marrying Twitter

It’s easy to take Twitter’s deep integration on iOS 5 and go nuts with speculation surrounding its symbolism; “Twitter is the new Facebook,” whatever that means! “Apple chose Twitter over Facebook!” Well as this video of a test build of iOS 4 from this April brings to light, perhaps the choice wasn’t necessarily Apple’s …

If you watch the above video closely, at minute 1:03 you can see clear signs of Facebook integration in the leaked iPhone’s native apps Setting screen, with Twitter nowhere to be found. What’s interesting to note is that in this build of iOS 4 Facebook sits squarely where Twitter is now in the iOS 5 settings menu, without the added icon for iCloud (see left versus right, below).

Yes it’s absolutely not news that iOS had Facebook integration at some point. One developer build included code that would allow you to upload video to Facebook through Photos. Apple had at some point gone to the lengths of trying to patent a contact sync technology that allowed you to directly Friend people on Facebook through your iPhone contacts.

And Business Insider reported in May 2010 that Apple was considering integrating Facebook Connect directly into the SDK, so app developers could add Facebook features to their apps — which while vague, sounds similar to what the Twitter iOS 5 integration entails today. But many of us have forgotten these pieces of the puzzle as we move forward on this story.

It’s widely known that Facebook integration was planned for Ping and less widely known that it was planned for OS X Lion, both integrations were pulled shortly after Ping’s launch in the fall. Jobs said that it was Facebook’s “onerous terms” that broke down the Facebook/Apple partnership, despite the fact that Jobs was seen hanging out with Zuckerberg shortly after Ping’s (failed) launch.

Sure, Apple really doesn’t get social networking and Facebook doesn’t really get gadgets. But going beyond the myriads of strategic reasons you can pull out of the woodwork for why Apple “chose” Twitter over Facebook, it might be wise to mull over the possibility that Facebook could have been Apple’s first choice. Especially considering the evidence.

Image right: BI


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Why Groupon Is Poised For Collapse

Editor’s note:This guest post is part of an in-depth series looking at the daily deal industry written by Rocky Agrawal, an entrepreneur who has worked on local products since 1995.  Read Part I, Part II, and Part III also.  He blogs at reDesign and Tweets @rakeshlobster.

Imagine you’re a small business owner. You have to choose between two propositions:

I’ve been working on local for a long time and I know it’s hard to get small businesses to spend money on advertising. Really hard. Even getting $200 a month ($2,400 a year) is a high hurdle to meet.

There’s no way a business will sign up for #1. Most merchants would laugh you out of the store if you asked for $60,000.

Except they are. In droves.

Although they sound completely different, #1 and #2 are really the same—it’s the Groupon business model.

Businesses are being sold incredibly expensive advertising campaigns that are disguised as “no risk” ways to acquire new customers. In reality, there’s a lot of risk. With a newspaper ad, the maximum you can lose is the amount you paid for the ad. With Groupon, your potential losses can increase with every Groupon customer who walks through the door and put the existence of your business at risk.

Groupon is not an Internet marketing business so much as it is the equivalent of a loan sharking business. The $21,000 that the business in this example gets for running a Groupon is essentially a very, very expensive loan.  They get the cash up front, but pay for it with deep discounts over time.  (This post applies to Groupon operations in the United States and Canada; it’s different in other parts of the world.)

In many cases, running a Groupon can be a terrible financial decision for merchants. Groupon’s financials also raise questions about its ongoing viability. Buying Groupon stock could be as bad a deal for investors as running a Groupon offer is for merchants.  This is my opinion, but I have some facts to back it up.

Traffic is not necessarily profitable traffic

Groupon can clearly deliver customers. But in order to know if it makes financial sense as a customer acquisition tool, merchants need to know two key numbers:

The proportion of Groupon customers who are already their customersHow often new customers come back.

The higher the first number, the worse their deal will perform. The higher the second number, the better their deal does.

But for most businesses, these critical numbers are impossible to know. Groupons haven’t been out long enough to generate this data.  And Groupon’s tracking methods aren’t collecting this data. (My intuition is that Groupon doesn’t want to know.)

Groupon touts a win-win proposition. But the reality is that Groupon usually wins and merchants usually lose. The merchant agreement is one of the most lopsided I’ve seen.

It’s rare that Groupon loses . . . until merchants figure out how to cheat.

The hidden auction

Underlying Groupon’s success is an auction. It’s not explicit, like Google’s AdWords bidding platform, but the economic effects are similar. The fact that Groupon runs daily deals creates artificial scarcity and drives up pricing to absurd levels. Even with four deals a day in a given market, you’re talking about fewer than 1,500 deals a year.

The “bid” in this auction is the total revenue that goes to Groupon. That’s a function of the value of the voucher, the negotiated revenue share and the number of deals that will be sold. The number of deals that will be sold is a function of, among other factors, how deep a discount and how commonly needed the product is. The larger the discount, the greater the volume.

All of this creates an incentive to drive up Groupon’s revenues. It also provides an incentive for salespeople to sell bigger and bigger deals, some of which might not be suitable for a small business. Because of all the hype around Groupon, salespeople are able to use the “Who’s Who” model—sell what an honor it is to be specially selected to be featured on Groupon.

Groupon’s process for selecting which deals it runs has little transparency. It’s not always the highest bids that win; sometimes, lower value bids win just to keep subscribers opening their emails. (In this case, think of merchants bidding with discounts, so the deeper the discount, the higher the bid).  I’ve also heard from merchants who say Groupon has changed their deals at the last minute to make them more profitable for Groupon.

Cash is king

Many small businesses are struggling for cash and the Groupon sales pitch resonates. Marketing with no upfront payment. You get cash within days. A steady stream of customers. This is not a new idea. Rewards Network has been offering restaurants cash upfront in exchange for discounted meals over time. (But on more generous terms than Groupon.)

Groupon’s S-1 calls tough economic times a risk; but the recession was really their opportunity. As other forms of credit dried up, struggling businesses jumped at the chance to get cash now in exchange for discounting their product later. The real risk for Groupon is that the economy improves to the point that businesses don’t have to resort to deep discounting.

Repeat Groupon businesses

Some of the analysis of Groupon’s long term prospects has pointed to repeat Groupon offers from merchants as evidence of a viable long-term model.

How can a repeat customer be bad, right? For a Groupon merchant, a repeat customer is a great thing. But for Groupon itself, a repeat customer can be a sign of trouble ahead.

I had been struggling to understand why some businesses ran repeat Groupons or cycled among the various daily deal vendors, given that the economics clearly suck if you can’t drive repeat traffic. Some let the same customer buy 3 or more of the same deal. That’s a clear no-no for a loss-leader designed to acquire new customers.

A conversation with Forkfly (a Groupon Now competitor) CEO Paul Wagner was enlightening. He suggested that they were doing what struggling families do when they max out a credit card—they get another one.

That makes perfect sense. Revenue from subsequent daily deals help pay for the obligations created by the first one.

Receipts look like the one at right. Lots of product going out, staff to pay and little cash coming in. Taking out another Groupon loan is a quick fix. (If I were a sales rep, I’d have that date marked on my calendar for follow up. “I know we did 50/50 last time, but I’m thinking Groupon gets 70% this time.”)

Hacking Groupon

How would you exploit an overpriced loan? Don’t pay it back.

Assume that you’re a business that is unscrupulous and you’re looking to make a quick buck. You could create a wildly generous deal that would sell like crazy. In about 30 days, you’ll have 2/3 of your share of the deal. Then you shut down operations.

It also works for businesses that are just having a tough time. As critical as I am of Groupon, the slam dunk case is to sign up with Groupon if you’re going bankrupt. I strongly encourage every business that is about to go under to call Groupon. (Don’t tell them Rocky sent you.) It makes total financial sense—as a Hail Mary play. If you’re lucky, the upfront cash will be enough to help you stay afloat. If not, well, you were already going out of business. It may be your best option. In the short term, you’re actually helping Groupon because they’re being valued on revenue and no one is taking into account risk.

Groupon is essentially holding a portfolio of loans backed by the receivables of small businesses. If a business goes under, consumers will come back to Groupon for their money back. Unless Groupon is actually doing credit assessments on businesses that it chooses to feature, this is a big risk for Groupon.

The onerous terms for participating in Groupon also create an adverse selection problem. The most successful businesses don’t need Groupon for customer acquisition or financing.

The assumption is that nothing will go wrong and all of these “loans” will be paid back. (At least the subprime mortgage lenders were able to sell that risk off to Wall Street and AIG.)

Like the mortgage lenders, Groupon doesn’t know exactly how much risk it has piled up. Because some merchants track redemptions on paper, Groupon has no way of knowing how many unredeemed Groupons are outstanding. If a business goes under and the records are unavailable, every buyer of that Groupon could try to make a claim against it. (The risk is mitigated by the fact that a lot of redemption occurs within the first 60 days, but we don’t know how much.)

Google, with more than $36 billion in cash on hand, is uncomfortable enough with that risk that it dumps it onto Google Offers buyers. Groupon could mitigate this risk by changing its terms and conditions so that the consumer is responsible in case a merchant goes bankrupt.

Relying on float

Where does Groupon get all the money to give to these merchants? Credit cards—yours. Groupon gets paid within a couple of days by its banks. It then takes that money and gives it to the merchant in three chunks. From Groupon’s S-1:

Our merchant payment terms and revenue growth have provided us with operating cash flow to fund our working capital needs. Our merchant arrangements are generally structured such that we collect cash up front when our customers purchase Groupons and make payments to our merchants at a subsequent date. In North America, we typically pay our merchants in installments within sixty days after the Groupon is sold.

We use the operating cash flow provided by our merchant payment terms and revenue growth to fund our working capital needs. If we offer our merchants more favorable or accelerated payment terms or our revenue does not continue to grow in the future, our operating cash flow and results of operations could be adversely impacted and we may have to seek alternative financing to fund our working capital needs.

Translation: They’re using money from new deals to pay for previous deals. They need to keep growing revenue. As of March 31, they owed merchants $290.7 million.

In the agreement I’ve seen, the first installment is 33% in 5 days. If they have to pay merchants faster, that could lead to problems.

And Google might force that to happen. According to Google Offers’ payment terms, merchants receive 80% of their share in 4 days—more than twice as much, 1 day earlier.

There’s no way that was an accident.

If Groupon matches these payment terms, they’ll need cash faster and need to grow faster. (Google Offers accelerates the rate at which Groupon’s scheme has to draw in new suckers.)  If Groupon doesn’t match, it gives Google a key differentiator to win deals. If those businesses  go with Google’s more generous terms, that too will starve Groupon of the cash it needs to pay earlier merchants.

Now here’s the crazy part.  Not only is Groupon effectively giving loans to merchants, but it also works the other way around.  The merchant is on the hook for the entire value of those deals until Groupon pays the merchant back its portion.  Unlike other loan providers, the merchant is making a short-term loan to Groupon. (Not technically, but effectively.) They buy inventory in advance of the Groupon run. They also serve the initial rush of customers. The business is in a hole before they get their 30- and 60-day Groupon payouts.

While the chances might be small, Groupon merchants should know that they’re taking on the risk of Groupon’s collapse. If Groupon collapses, a lot of small merchants could be left holding the bag.

If you know of a business that closed after running a Groupon or other daily deal, please send an email with the name of the business to dailydeals@agrawals.org. And remember, correlation is not causation.

Photo credits: Rachel Lovinger and Rocky Agrawal.


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Apple Now Worth As Much As Microsoft, HP And Dell … Combined

If you look at how Apple fares on the public markets today, compared to other tech powerhouses, you’ll notice that the Cupertino computer giant is currently valued at roughly $301 billion, which is close to the sum of the market cap of three of its closest rivals: Microsoft (~$200.3 billion), Hewlett-Packard (~$72.8 billion) and Dell (~$29.3 billion).

Market cap is of course just one metric – and arguably not even the best one – to make comparisons between companies. It is, nevertheless, a most excellent trend barometer and a simple way to compare valuations.

To be frank, I’m not sure this is the first time Apple’s equity value has come this close to the combined value of Microsoft, HP and Dell, but it’s most definitely the first time I’ve noticed. And while we’re at it …

It’s been a little over a year since Apple passed Microsoft in market cap (they also turned out to be more profitable than the Redmond software company last quarter).

That was a pretty big deal. And then the next 12 months happened.

Today, the difference in market cap between Apple and Microsoft is approximately $100 billion.

That’s more than the combined worth of Research In Motion, Nokia, Netflix and eBay.

Or: $100 billion is the sum of market capitalizations of Amazon and Adobe.

Or: $100 billion is only $15 billion shy of Intel’s total market cap.

As for Microsoft, they’re in a rough patch. The company that boasted a market cap of around $400 billion 10 years ago (compared to Apple, which then hovered around $8 billion) saw IBM edge past them for the first time in 15 years just a few weeks ago.

Both IBM and Microsoft currently boast a market cap of around $200 billion.

And now the next 12 months will happen.

(Image via Flickr user jpctalbot, used with permission)


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What To Do When A Tech Giant Decides To Eat Your Lunch

Editor’s Note: This is a guest post by Mark Suster (@msuster), a 2x entrepreneur, now VC at GRP Partners. Read more about Suster at his Startup Blog, BothSidesoftheTable.

WWDC. The annual Apple event where no real hints about what products they plan to release are floated in the public domain in advance. No private head nods are given to small startup companies to help them prepare. We’re in a market where 800-pound gorillas throw their weight around and the rest of the market races to react and survive.

Any company who develops products reliant on iOS spends weeks crapping their pants before WWDC. No vacation schedules allowed for weeks before or weeks after. The announcements come out in one day and then even if you survive the annual release announcements you often still have to scramble to make sure your product is ready to work on time.

It’s madness.

This happens with Google, too. Every change in the algorithm wipes years of effort off of the traffic numbers of affected companies as anybody hurt by the Google Panda release will tell you.

Or Twitter launches its own photo-sharing app integrated into their product.

What is a startup to do?

For starters, fear not. The world seldom ends. You just have to deal with some insufferable VCs and journalists for a while. They risk little but of course knew better all along.

It is the same movie I saw 10 years ago when every VC would say to me, “yeah, I get that you’re an online document sharing service, but what’s going to happen when Microsoft enters the market? You’ll be dead.”

Puh-lease. Tell that to DropBox. Or Box.net. Tell that to DocStoc, Scribd or SlideShare.

Right. Just like Microsoft stopped AOL from winning the early online wars. And AOL stopped Yahoo! from winning the Internet portal wars. And Yahoo! in turn killed Google when it came to search. While Google stopped Facebook in their tracks when they built a social networking company. And Facebook stomped out Twitter from building an open social network. And we know how Facebook stomped out FourSquare.

And on and on. eBay / StubHub. Amazon / Zappos. Twitter / Instagram.

Focus wins.

In your head you know that the reality is that bigger companies simply cannot compete effectively on all fronts. Focus by extremely talented teams beats breadth. It’s why we all exist.

The golden rules to live by are:

Platforms are channels not businesses. Don’t confuse the two. If you put all of your eggs into one platform shame on you, not them. If their business torpedoes you, you should have been diversified.You need to be clear on what your sources of differentiation are from the biggest competitors or you’re dead anyways. If your product isn’t 10x better in your own mind, hang up your cleats now.You need to be “known” for your sources of differentiation so even when the press declares you dead because Facebook, Google, Apple, Twitter are going to eat your lunch they are describing the threat in terms of them copying you. When they talk about “check-ins being dead” it’s because you created them. Or “gamification.” Innovation has become synonymous with you.You need to stay focused. Have clarity of purpose. Don’t be scared. Be willing to shift positioning based on new market information but not lose your inner core.

Here are some examples.

FourSquare – I was recently asked on Quora whether I thought FourSquare was dead now that Facebook was going to launch “Places“. Others feared Yelp. Me? I chuckled. Sure, if Zuckerberg thought that check-ins were the single most important part of his future business and put 200 engineers on the problem and all of their market might, they’d squash FourSquare like a bug. That’s not going to happen.

In reality Facebook will have a small team on it. They’ll have to integrate with every other initiative on Facebook and adhere to common internal standards. They’ll fight for resources. End users come to Facebook to share photos, chat with friends or play games. Checking in is an afterthought for most. FourSquare is a different and unique product. The law of large numbers means Facebook will have plenty of check-ins on Places but that doesn’t negate a focused competitor.

I can’t tell you whether FourSquare will end up being a huge and lasting company or not. I’m not on the inside. But I feel confident that its future is its own to execute and innovate on and whether it succeeds or not will have little to do with Facebook itself. I have on several occasions said publicly that I felt the biggest challenge for FourSquare is to know what comes after the check-in? What is the next major innovation. They seem to have several interesting ideas.

It will certainly be interesting to watch.

Group Messaging –  We just came off of another annual WWDC. In it Apple announced its new iMessage product. Apple built the product, so no doubt it will be freakin’ awesome. I’m sure I will personally use it as we own 2 Macs, 2 iPads, 3 iPods and 2 iPhones. Yes, we’re a fanfamily. The New York Times came out with their list of companies impacted by Apple’s new releases and all of the major group messaging companies were on the list of companies in need of checking their shorts.

The major players are GroupMe, Kik and TextPlus (I’m an investor). Actually, I wouldn’t consider all of them “group messaging” companies but ever since SxSW that seems to be what the press wants to talk about.

Let’s look at some simple facts:

Apple will let you communicate seamlessly with all of your other friends using Apple devices. That’s a lot of people.But the much larger market for smartphones will be non-Apple and all of the app-to-app messaging companies allow you to communicate with a much broader set of smart phones. iMessage will not. At least not initially. It does for the Apple world what BBM was for the RIM world.And beyond app-to-app messaging some of the products will allow you to also send SMS messages to the 10's of millions of people who don’t yet have any smart phones at all.Many of the services are moving toward providing you phone numbers, voicemail and eventually free phone callsSome services like Tango already do video calls. This is already better than what Apple’s Facetime provides out-of-the-box.Beyond that I see the market bifurcating into “utility players” that provide iMessage-like services on a cross-platform basis and those that evolve into either mobile, social networks or mobile, social games companies. iMessage will not quickly follow either route.

BBM will have another major push and we expect an inevitable Google rebuttal to iMessage. Purely being “group messaging” will be stuck in the cracks of the giants. Group messaging isn’t a market, it’s a feature.

Are the companies competing in this sector shitting their pants? Hardly. They’re focused. They know their purpose. They know where they’re going. It will be differentiated. It will be hard for the largest players to compete with their vision. If they don’t get there one day it will be their lack of execution.

Bit.ly – Remember when Twitter announced that they would be embedding their own URL shortening and the Bit.ly obituaries were written in the first 24 hours? As far as I can tell Bit.ly is still around. In fact, they continue to be the dominant URL shortner and provide a plethora of analytics data to go with it. Next market moves? I dunno. But dead? Hardly. I still use them nearly every day.

Boxee – I remember talking with Avner Ronen before the announcement of the new Apple TV last year and just as Google TV was ramping up their marketing messages. Boxee had gone from marketing darling to dead man walking in the press in a matter of months. Avner was so calm. He pointed out that Apple would build a closed system that would appeal to part of the market. Ultimately a small percentage of his total opportunity. Boxee was about being open. It was about freeing up content to be displayed on big screens regardless of the source or content type. Where Apple would veer toward control, Boxee would bend toward open.

And whenever you see closed systems all of the major players not invited inside the velvet rope will search for technology partners. The enemy of my enemy is my friend. So every OEM not included in the Apple TV universe now knows they’re on notice to innovate. And no TV manufacturer with a brain doesn’t see that Apple will likely one day have its own Internet TV that will be scooped up by adoring fans like me. They already have beautiful monitors that are practically TVs. So hardware players need some software friends. Boxee might just be what the doctor ordered.

And GoogleTV? Yeah, that would slow down his discussions with OEMs whom he hoped would be building on the Boxee software stack more quickly, but he said to me,

“Mark, we’re not looking to build a quick flip. We have a long-term vision that video content will be widely available whether you produced it and it sits on your computer, whether it’s the sports you love but is currently only available on a content bundle or whether it’s long-tail content that appeals to large audiences of people who currently can’t get it over the Internet. And we’ll build the best discovery engine to find the best content.”

Will he get there? I’m not sure I’d easily bet against Avner. He really does have a great vision in a market that will undoubted be disrupted. But his story doesn’t map to an easy headline. Let’s see if he can put up the numbers over the next 3-5 years.

Summary
It’s not a sufficient strategy to think you’re going to win because you’re competing with big, dumb companies. They’re usually much smarter than you think. But they’re not nimble. They can’t take as many risks. They can’t iterate as quickly. They can’t easily have a focused set of marketing messages and a user experience that will have clarity of purpose for users.

You must figure out how you deliver real differentiation. What you’ll stand for, be known for. You have to have a core. You can’t let the market machinations and press proclamations worry you. The big guys can’t crush you as easily as others think. Be a cockroach. Be indestructible. And remember that competing with the big boys is not for wimps. Fight hard. No cry babies. The big boys will do what the big boys will do. And if you raise VC make sure your backers have a long-term vision and the internal fortitude to last the periods where it seems that the big boys will eat your lunch.

And if there are no big boys—you’re probably in the wrong market.

Good luck.

Image courtesy of Fotolia via @ryanborn


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Wednesday, July 20, 2011

Union Square Ventures Leads $3M Round In 4chan Founder Moot’s New Startup Canvas

Exclusive: 4chan founder Christopher Poole (a.k.a. moot) is announcing a round of funding today for his new startup, Canvas. Union Square Ventures’ Fred Wilson has led a $3 million series A round of funding, with all of the company’s previous angel investors participating, including SV Angel, Lerer Ventures (who led Canvas’ seed round), Andreessen Horowitz, Founder Collective, and Joshua Schachter. Canvas had previously raised $625,000 in seed financing.

Canvas is a place for people to post media (i.e. images, video) and start a discussion. Canvas, which launched in beta in January and is still invite-only, is similar to 4chan in some ways, except that content is archived, and people create accounts. Users can still stay anonymous, with communities and interactions built around sharing and photoshopping images.

As Poole told us a few weeks ago at TechCrunch Disrupt, We want to re-imagine what the modern message board would look like … It’s less about the product and more about the community.

One of the more killer features that Canvas offers, according to Poole, is the ability to remix images. The image editor on the site lets users do simple photo and image editing in the browser, which is awesome for meme propagation. Canvas has also recently added basic oEmbed support for a few sites, and will continue to add support for other sites over time.

Poole has said that he built Canvas into a separate venture-backed company as opposed to porting over the existing 4chan users onto the new platform because he believes the Canvas can be its own sustainable community. He says that while the Canvas and 4chan communities will eventually overlap, he doesn’t want to force the communities to interact.

Poole tells us that while the company is still in private beta (the site will be released to the public in a few months), he’s impressed with the growth and engagement of the community since January (he declined to reveal specific engagement numbers). Apparently, demand to get in is so high, that Poole has had to throttle back the number of people he is letting in even on a private basis. One of the reasons Poole has restricted the number of users on the site is because he wants a small, core group to define the norms and early usage patterns of the site.

The startup currently has five employees (including Poole) working on Canvas out of its Manhattan offices, including lead developer Timothy Fitz; senior software developer Michael Rooney; designer and frontend engineer Dave Mauro; and office manager Eunsan Huh. FYI, Moot actually went to California to recruit his team and brought them to New York. And the company is hiring, in case you are interested.

The new funding will be used to grow the team and scale the product, says Poole. He adds that he’ll also “keep an eye out for opportunistic investments,” for Canvas.


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Y Combinator Brings On Alumni To Be “Part Time Partners”

Y Combinator has just announced its “Part Time Partner” program, which will bring in former YC alumni to mentor the most recent cohort of startups, like regular partners, but only 1/5 of the time.

Joining the prestigious ranks of Paul Graham, Paul Buchheit, Trevor Blackwell, Jessica Livingston, MIT professor Robert Morris, and Harjeet Taggar are Loopt’s Sam Altman, Posterous’ Garry Tan and Justin.tv founders Emmett Shear and Justin Kan. Altman, Shear and Kan are from the first YC batch in 2005. “They’re good eggs and it’s nice to have them around,” Paul Graham wrote in the “Welcome” blog.

Y Combinator has funded a total of 316 startups to date with 64 in the current class. In a recent post on the value of a Y Combinator startups, Paul Graham pinned the total value of the top 21 YCombinator startups at $4.7 billion, which puts the averages out to around $22.4 million a startup.

“There is massive value creation happening through mentorship, the passing of knowledge, the value of the YC brand, and the community of hundreds of founders,” said new part time partner Tan. “I consider it a rare opportunity to help make YC the Harvard of this kind of value creation.”

Paul Graham explained the rationale behind the program, “These guys are more like the founders’ peers.  They went through what the founders are going through, and perhaps still are dealing with more advanced versions of the same problems (e.g. raising money).  So their advice is hard to ignore.”

YC partners are famous for the invaluable advice and mentorship they provide during “office hours” with the fledgling startups in each batch. You can watch Y Combinator founder Paul Graham bring these office hours to prime time onstage at TechCrunch Disrupt here.


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Proterra Raises $30 Million To Mass Produce Electric Buses

Golden, Colorado-based Proterra, Inc.— the makers of electric commercial vehicles, systems and charging stations for them— raised $30 million, the company announced today. The investment was led by Kleiner Perkins Caufield & Byers (KPCB) and joined by GM Ventures, Mitsui & Co., Vision Ridge Partners and 88 Green Ventures.

According to a press statement today, Proterra will use its new funding to: complete federal testing of its buses; supply vehicles and systems to pilot fleets; and increase the number of buses and systems its Greenville, South Carolina plant manufactures each year. The plant is supposed to have the capacity to produce 400 buses annually, when fully operational.

Proterra’s brands currently include the EcoRide (image, above) bus and FastFill charging station. The company promises that the EcoRide bus can be fully recharged in ten minutes or less on the FastFill charging station. Of the components and content in a Proterra, EcoRide bus, 80 percent are made in the U.S. across 33 states.

Manufacturing industry veteran, David Lehmann, joined Proterra as its new chairman with this deal. Lehman previously worked with General Electric (GE) and Solar Turbines Inc., a subsidiary of Caterpillar. Michael Linse, a partner at KPCB, also joined the board.

Image: The EcoRide BE35, a 35-foot, low-floor composite body transit bus with battery-electric vehicle architecture (courtesy of Proterra, Inc.)


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